We appreciate your feedback for your Genius product user experience. If you have any other questions, contact customer support for assistance. Tried to change batteries, even downloaded drivers from your website, but nothing changes. If it is not working after changing the battery, try to turn the mouse switch off and on again. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. I need a service manual to check for potential problems, so can repair it ourselves.
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If yes, there is no need to install a driver.
Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. If you cannot find the driver on our website that is higher than your OS, that means there is no navigatkr compatible with your O. Please try to change a new battery first if needed.
The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? Is there anything I can do?
Genius Navigator 900X – mouse – 2.4 GHz
You can log in into your Amazon account and generate a Amazon return label. However, it cannot be turned naavigator anymore. The supported OS is always shown on the package.
I need a service manual to check for potential problems, so can repair it ourselves. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. Only if the model has a special function or Macro key setting is when you need to install the driver.
Genius – Mouse Wireless – Navigator 900X
The mouse sensor data read performance will be impacted. Check if your device is a plug-n-play device or not. If the problem is still the same, contact our customer support for assistance.
Change the place where you use the mouse, test whether the frequency is affected by another device or not. If you have any other questions, contact customer support for assistance.
What is your global warranty on your products? We have some problems with your product. But if it is not a wireless mouse, the mouse is broken. How do I solve this problem? My laptop cannot detect the product and the cursor is navgiator moving in Windows 7, why? You can also try it on a different laptop or another USB port to exclude the battery low problem.
The mouse is 2. I bought a Genius product seven days ago.
My mouse has a left button problem – when I click once, sometimes it clicks twice. Unfortunately, we do not offer global warranty on our products. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable.
Genius Navigator x Wireless Mouse Prices | Compare Deals & Buy Online | PriceCheck
I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. The double click is a button switch problem if you did not use any other firmware to update it. S so that means no driver is required always check that package contents. Can you send me the driver? But if your mouse is a wire mouse, the mouse is broken.
It is brand new, I bought it from Amazon, how do I get a replacement? Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.
The mouse is not detected.